In a customized manner, customer experience is built by adjusting the format of BNI digital-based outlets by adjusting the location and characteristics of the outlet itself.
BNI divides the format of digital-based outlets and services into four formats, namely super flagship, business flagship, digital-first, and thematic.
In addition, BNI also has BNI Xpora which is a one-stop solution service to support MSMEs Go Productive, Go Digital, and Go Global.
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In addition to transforming the network, BNI is also committed to serving customers in areas that are not reached by outlets, through BNI Agen46.
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